Terms and Conditions and Fulfillment Policies
Our Services
Deal Helper Realty specializes in lead generation for real estate investors and wholesalers. We provide Deal Helper services in a box, including lead generation, acquisition, and disposition, to help you close more deals efficiently.
Additional Services If Needed
We take a one-time flat fee of $100 to build a website for a client. The client needs to provide the domain, and we will also provide hosting.
If you choose us to do skip tracing, we charge 0.03 cents per lead.
Service Cost
Our services are charged at a flat rate of 35% on the net profit made on every deal we close as. It is a post pay model. This fee does not include any third-party fees incurred for campaign registration or communication services.
Third-party Fees
Clients are responsible for the one-time A2P brand and campaign registration fee and any usage-based charges from Twilio for texts, emails and calls. These fees are payable directly to the respective service providers.
Client Satisfaction and Review
We conduct weekly reviews with our clients to ensure satisfaction. Any concerns should be raised during these sessions.
Cancellation and Refund Policy
Services can be canceled at any stage but client's will be charged for any deals made by us prior to the cancelation, refunds are typically not applicable.
Late Payment
Failure to pay by the due date may result in suspension of services
Changes to Services or Pricing
We reserve the right to modify our services or pricing. Clients will be notified of any changes 30 days in advance.
No Charges for Digital Goods
We do not bill for the use of digital goods such as CRM and e-signature tools required for our service delivery.
Live Chat Support
Get immediate help from our dedicated support team during the hours listed below.
Available:
Monday to Friday: 10 AM to 7 PM Eastern Standard Time (EST)To start a live chat, please click the chat icon at the bottom right corner of our website during these hours. Our team is ready to assist you with any questions or issues you may have with our services.
Dispute Resolution
If there are any concerns or disputes regarding fulfillment, please contact us within the available time so we may resolve the matter promptly.
Limitations of Liability
Deal Helper is not liable for third-party fees that are part of the service infrastructure.
Agreement to Terms
By using our services, clients agree to the terms outlined in this policy.